Cancellation & Refunds

Last updated: 15 August 2026

Cancellation: you can cancel an order from the Orders page any time before it is shipped. Once shipped, an order cannot be cancelled but can be returned.

Returns: eligible items can be returned within 7 days of delivery if they are unused, in their original packaging, and with all tags and seals intact.

Items that cannot be returned: products with a broken seal on hygiene or personal-care items, perishable goods, and items marked non-returnable on the product page.

How to return: open the order in the Orders page and raise a return request, or contact support with your order number and the reason.

Refunds: once the returned item passes a quality check, the refund is initiated within 3 working days and normally reaches your original payment method within 5 to 7 working days. For Cash on Delivery orders the refund is made to a bank account you provide.

Damaged or wrong items: tell us within 48 hours of delivery with photographs and we will arrange a replacement or a full refund.

Support: sathishvdm4455@gmail.com · +91 98425 29921.